Ex~i Flow Measurement’s Quality Management and HSSE is companywide responsibility. All our team have wide experience in quality management and quality systems with regular internal and external audits. Ex~i Flow Measurement has approvals from BSI and Nmi.
Our quality management approval by BSI to ISO9001: 2015 covers all areas of the company’s operation, specifically the fields of product development and product manufacturing. Specific reporting methods and documentation have been jointly developed with certain clients to supply them with the necessary reports and quality assurance documentation to cover the goods and services supplied.
Customer feedback and satisfaction forms a part of our quality system and is monitored by management through regular contacts with customers on both a commercial and technical level which are documented as part of the quality system. A register of approved sub-contractors and sub-suppliers is kept, together with all contact details and approvals that they hold. This register records their performance levels and any audits that are undertaken.
The quality system is subject to quarterly management audits, an annual internal audit as well as annual management and external reviews by a third party. Key performance indicators for all aspects of the quality management system, including customer feedback, staff training, results of internal and external audits and reviews, are continuously evaluated by company management with the results being used to identify areas for improvements to the overall quality of the products and services offered by Ex~i Flow Measurement.
Industrial Affiliate of the Institution of Gas Engineers and Managers